Claude tips and tricks · Starter · 5 minutes
Rehearse a hard conversation first
The job: Practice a tough call before you make it
Raising a price, saying no to a regular customer or giving an employee news they won't like all go better if you've said it once before. Claude can play the other person, push back the way they might, and then tell you where you lost them.
The prompt to copy
Play [an upset customer / a longtime employee / a vendor] so I can practice telling them [the news]. Push back the way they really might. Stay in character until I type "stop," then tell me what I said well and where I sounded defensive or unclear.
What a good answer looks like
Two or three rounds of realistic pushback, and a line or two you'll actually use on the real call.
The mistake to avoid
Letting the practice be too easy. If the first round felt like a breeze, ask it to push harder.
Works the same in ChatGPT and Copilot.