Design an AI Workflow That Sticks

From "I tried it once" to "my team uses it every day."

An intermediate course for the AI champion or operator who's gotten past the "can AI write an email?" stage and now needs to put AI into real business workflows that survive contact with customers, regulators, and Tuesday. Workflow audit, prompt design that holds up under real use, approval loops, integration with email + calendar + docs, and rolling out to a team without scaring anyone.

About 240 minutes.

Lessons

  1. Lesson 1 — The workflow audit (30 min)
  2. Lesson 2 — Picking the right hook (30 min)
  3. Lesson 3 — Designing prompts that survive real use (30 min)
  4. Lesson 4 — Connecting AI to email, calendar, docs (30 min)
  5. Lesson 5 — Approval loops and audit trails (30 min)
  6. Lesson 6 — Testing with real users (30 min)
  7. Lesson 7 — Rolling it out without scaring anyone (30 min)

All courses